The Franklin T10 Mobile Hotspot is a perfect device for homes and small businesses that offers unlimited 4G LTE wifi connectivity “on the go” for up to 10 devices at a time. Whether you work from home or need to connect while travelling, this is an ideal low-cost internet solution.
Note: This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Am I Eligible?
This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Features of Franklin T10 Mobile Hotspot
- Unlimited 4G LTE connectivity
- No-hassle setup that makes connecting a breeze
- Connect up to 10 devices at a time
- Lightweight and fits in the palm of your hand
- 8 hours of battery life (if not plugged in)
- USB-C port
Purchase Requirements
In order to purchase this mobile hotspot and receive low-cost internet service from Human-I-T, customers must create an account and upload documentation to prove their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or have an annual household income within 200% of the Federal poverty level.
Set up your account and submit your documentation today.
Already a low-income verified Member with us?
With the ACP no longer accepting applications, Human-I-T will now offer high-speed internet plans for just $15 per month to keep this essential service affordable. Sign up today for our low-cost internet service.
Frequently Asked Questions
To buy a hotspot and receive low-cost internet service through Human-I-T, users must provide documentation proving their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or a yearly household income of 200% of the Federal poverty level. For more information on what qualifies as acceptable documentation, please click here.
What warranty comes with my purchase?
All devices come with a 1-Year Hardware Warranty. If your device fails within a year of purchase due to a hardware defect, you will receive a replacement of the same model or one with similar or better performance.
Is tech support included with my purchase?
Yes! One year of tech support is included with every computer purchase. You can request tech support by:
- Texting us at 562-372-6925
- Filling out a tech support request form on our website
What is your return policy?
We offer a 60-day return policy. You have 60 days from the date your order is placed to return the device for a complete refund. The device must be working and in good condition to receive a full refund.
What if my device is damaged when I want to return it?
If the device is damaged, Human-I-T reserves the right to offer you a partial refund based on the condition of the device.
How do I initiate a return or exchange?
To initiate a return or exchange, please:
- Contact our customer service department by emailing support@human-i-t.org with "RETURN" in your subject line
- We'll provide instructions and a prepaid return label
- If possible, return the device in its original packaging (especially for Franklin T10 hotspots)
How will I receive my refund?
Refunds will be credited back to your original payment method for the original purchase price. Please note that it may take up to two billing cycles for the credit to appear on your monthly statement.
What should I do before returning a device?
Before returning your device:
- Remove all personal accounts from the device
- For Apple devices, remove your iCloud account (Settings > Reset > Erase all contents and settings)
- If you've already shipped the device, you can remove your iCloud account from icloud.com > sign in > Remove Device
Note: Failing to remove personal accounts may result in delays in processing your return.
31 Reviews
-
Just got it today, so far, so good
Easy to setup and seems to work pretty good
-
Great product
I am VERY satisfied with this product and it does what the kids and I need...fast, reliable internet service!
-
Hot spot
Thank you all so much this hot spot works great I recommend it to anyone who needs internet and can't afford to pay those high prices these people are very reasonable and I'm very grateful that I finally have internet at a reasonable cost that
-
PRODUCT RECEIVED!
I am enjoying my box right now. It is a lifesaver. I no longer have to worry about where I am or the proximity of location I can still work, read, surf the internet, and play
-
So far, so great!
I was surprised how fast the hot spot shipped and arrived. Although it is not considered "high speed" it is plenty enough for several devices to be connected without lagging or long loading times. THANK YOU!!
-
Hot spot
It's great. It got here in less time than I they said it would. Very easy to install and it works great
-
Hotspot and service
I am very pleased with Human-I-T. I received the hotspot unit a day early and it was easy to set up and is a joy to use. Very fast. I am grateful for the service I am getting. Reliable access to information is critical. Thank you, H.I.T.
-
Great!!!
I received the device and it’s a great option to rent and immediately when I received it right on the box it was ready to use.So far service is great and I recommend to get it
-
Hotspot
Works great! Fast delivery fast speeds
