The Franklin T10 Mobile Hotspot is a perfect device for homes and small businesses that offers unlimited 4G LTE wifi connectivity “on the go” for up to 10 devices at a time. Whether you work from home or need to connect while travelling, this is an ideal low-cost internet solution.
Note: This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Am I Eligible?
This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Features of Franklin T10 Mobile Hotspot
- Unlimited 4G LTE connectivity
- No-hassle setup that makes connecting a breeze
- Connect up to 10 devices at a time
- Lightweight and fits in the palm of your hand
- 8 hours of battery life (if not plugged in)
- USB-C port
Purchase Requirements
In order to purchase this mobile hotspot and receive low-cost internet service from Human-I-T, customers must create an account and upload documentation to prove their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or have an annual household income within 200% of the Federal poverty level.
Set up your account and submit your documentation today.
Already a low-income verified Member with us?
Human-I-T members get high-speed internet services for just $15 per month. Sign up today for our low-cost internet service.
Frequently Asked Questions
To buy a hotspot and receive low-cost internet service through Human-I-T, users must provide documentation proving their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or a yearly household income of 200% of the Federal poverty level. For more information on what qualifies as acceptable documentation, please click here.
What warranty comes with my purchase?
All devices come with a 1-Year Hardware Warranty. If your device fails within a year of purchase due to a hardware defect, you will receive a replacement of the same model or one with similar or better performance.
Is tech support included with my purchase?
Yes! One year of tech support is included with every computer purchase. You can request tech support by:
- Texting us at 562-372-6925
- Filling out a tech support request form on our website
What is your return policy?
We offer a 60-day return policy. You have 60 days from the date your order is placed to return the device for a complete refund. The device must be working and in good condition to receive a full refund.
What if my device is damaged when I want to return it?
If the device is damaged, Human-I-T reserves the right to offer you a partial refund based on the condition of the device.
How do I initiate a return or exchange?
To initiate a return or exchange, please:
- Contact our customer service department by emailing support@human-i-t.org with "RETURN" in your subject line
- We'll provide instructions and a prepaid return label
- If possible, return the device in its original packaging (especially for Franklin T10 hotspots)
How will I receive my refund?
Refunds will be credited back to your original payment method for the original purchase price. Please note that it may take up to two billing cycles for the credit to appear on your monthly statement.
What should I do before returning a device?
Before returning your device:
- Remove all personal accounts from the device
- For Apple devices, remove your iCloud account (Settings > Reset > Erase all contents and settings)
- If you've already shipped the device, you can remove your iCloud account from icloud.com > sign in > Remove Device
Note: Failing to remove personal accounts may result in delays in processing your return.
37 Reviews
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Muy buen servicio
Estoy muy contenta con el servicio de internet
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low-cost Internet
In the Fall of 1997; our 7-year-old daughter told her parents point blank, “We have to get a computer!” She sounded like she could not compete any longer without a real computer. The profit motives had invaded the second grade elementary school classroom and infected our daughter.
A few months later in a penny saver I found an ad for computers. I had the shop in LA custom build our first real computer. I paid $2300.00 for a W-95 system. Approximately, a 300Ghz processor, 6GB HDD with perhaps 2-128 MB memory sticks. I failed to notice that the W-95 install disk was not included in the delivery, nor did I understand then why I would need it later.
I named our computer, Hope.
By 1997 AOL free trial disks were arriving in the mail every month, so we went online (dial-up), but no one here had time for “The Information Highway”. Our computer was running "Hover" on Windows '95 all the way to bed time.
By 1998 we were going online with some AOL free hours, we also tried CompuServe. We had EarthLink.net for a few months just to get a free net cam, which is still in the box, somewhere in the piles of legacy equipment.
I took our computer in to the repair shop about a year after we bought it. The repairman told me it was such a simple fix that the he would not charge me for it. He said, “I'll catch you next time.”
The next time, about 6 months later, it needed more serious repairs. After it had been in the repair shop about a week they called to say that the hard drive needed to be reformatted (wiped) and that would mean a total loss of all data. The bill was $95, and when I got it back it was not fixed either, so I took it right back in to see if I could use the ninety-day guarantee they had on repairs, to get it fixed properly.
After a few more days went by, I was told that they found it needed a new processor and a new power supply and that would cost $324 more. Ouch!
That was the last time I ask anyone else work on our computer. After it had been in the repair shop almost all of November 1999, I was glad to get it back and I was very busy reinstalling all of our software. It was usable now, but it still had problems.
When I uninstalled EarthLink.net it lost some files needed to display Web pages and we could not get back on the Internet. I tried reinstalling Windows a few times from two different disks I had bought to fix the problem, but even after struggling with it for weeks; I could not get the computer dial up router connected to the Internet.
We finally solved the web page displaying and Internet connection problem by buying a new bare bones computer, about $600.00 from TigerDirect.com. I named it Jewel, before we had heard about that pop singer.
On the second day our second computer was set up, I used Norton Utilities to optimize the registry. When that process restarted the computer, the computer could not find its hard drive.
With tech help from Tiger tech, I reformatted the hard drive, losing all the pre-installed software and only regaining 6 GB of the 13GB hard drive because that is all the Tiger technician on the telephone could get to format.
Two years later, I had learned enough about computers to format the full 13 GB and did it successfully. After reformatting I deliberated about our computers, and understood the necessary omitted steps that were necessary to avoid those terrible waste of time and data loss enigmas.
After about two years of our being able to go online, there was a lot of complaining, about not being able to use the phone, with our daughter playing online computer games on dialup service. I decided to resolve some of the conflicts by getting a DSL service.
It took about ten days to get the hardware stuff delivered, then three days of cussing to set it all up, my daughter helped me to correct some mistakes, and get the router to function correctly.
For another five days I was upset, tying to get out of the contract without having to pay the $200 early cancellation fee. Another sales pitch I fell for, surmising from what I read, that I had up to ten days of online use in which to cancel, if I was unsatisfied. My credit card agreed with me.
After we had another ‘high-speed’ Internet for about a month, I began to appreciate some of the benefits. An improvement in our download speeds, and more than one computer could be on the Internet at the same time. Oh, and now the telemarketers could get through to us on our phones.
Some years later, I went back to dialup for awhile, but then I bought a promotional Yahoo! - AT&T deal.
When I retired a few years later, I started watching YouTube videos for entertainment; the buffering interrupted my viewing. AT&T could only provide a basic DSL speed of about 63 kbps, through my phone line.
Annoyed, I dumped them for DSL Extreme to get 162 kbps. By that time DSL Extreme had corrected many of their earlier problems that we all heard about.
After several years or so, DSL Extreme became annoying again with policy and contract payment requirements. Then DSL Extreme became Truestream fiber internet, with Truestream price increases.
I walked into an AT&T store and bought broadband internet service to avoid having to get Truestream, that required an indoor and outdoor installation.
A year later when AT&T jacked the price. I got T-Mobile broadband. Fifty dollars flat fee. Great, except for a 50 GB data limit takes me back to dial-up speeds when I use IT up.
What to do? Oh my, what'll I do?
A long time ago, I bought a used HDD from human-I-T on eBay. Somehow or other I got an email offer or something, and then a few weeks later I was online affordably again with a T10 Mobile Hotspot. Without data limits, and for the old DSL price of $14.99 plus the equipment costs. There have been 6 MBs speeds briefly on some downloads. Very fast for this old timer.
The Information Highway is a Troll Road, I mean toll road, run by the Software Mafia, and the equipment manufacturers, for profits.
I must have been a very good boy, to avoid the Troll Road's lowest price of $600.00 per year. -
FranklinT10 Hotspot
This is the best internet I've ever had!
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Handy and helpful
Awesome
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T10 Hotspot
WOW, ths hotspot is a real life changer. We live fulll time in an RV and travel seasonally. In the past and on the road wifi was at times hard to find at times that were convenient. Now having wifi that can go wit us is something we never thought was an option, AND at a price that can't be beat. We're so happy Ya'll offer this prgram, it's helped us out in ways you can't imagine.
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Works for what I need
As long as I'm not having too many things all at once it works well enough, especially for the price point!
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It was fast and easy to order and easy to set up.
the salesperson was nice to work with and a big help
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FranklinT10 Hotspot
I've been using this for over a year. I lost it, and customer service was super fast, polite, efficient. It was replaced and service resumed within about 48 hours of placing my order. The only problems I encountered this year related to a terrible storm, which affected cell towers during Hurricane Helene, but service was back up surprisingly fast after the storm. This hotspot gadget works perfectly everywhere I go. Thank you for great service AND a great, affordable product!
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Compra
Necesito activar mi plan
