Renewal Internet Subscription

I’ve had Internet with this company for several years now and have never had a problem. I love my Internet and the speed is great for such a great price.

SIM card don't really work

I i usually get a week's notice when my internet bill is due this time I did not and instead I got a message saying that it was switched from Auto to manual which I understand because I had a problem with my credit card and I got back to you and the girl said the two hot spots I had wereTo be paid on the same day which is not true because the one Hotspot kept working so you have a little problem there too one to notice is that you didn't give me dollars two when I called the girl was missing porn or misinformed me which she would miss before so that's it

So easy to keep up with my hot spot renewal. Thanks!

Buffers a lot and signal gets lost alot can’t really handle more than 3 devices connected

Says not connected to internet, despite restarting.

Love the service and customer service.

I purchased a 3 month internet subscription renewal and the next afternoon get an email saying I need to give my shipping address to get a new SIM because they are upgrading g everyone’s internet SIM cards. I don’t know why when I went to make the purchase the system didn’t give me a notification, or at least alert me so I wasn’t losing days (weeks) of service while I waited for the SIM card, because the internet didn’t work when I topped it off. Anyway we will see what happens I don’t have the new sim yet, but I do need internet immediately. I hope there aren’t any unforeseen unecesaary charges because than I will be screwed for another week, cause I don’t have a dollar to my name. Maybe they will resolve this sooner than later. Usually their customer service is great.

I'm not certain why? but I usually add 3 months service time to my accounts and when doing the renewal this time it would only allow me to add 1 month of service @ $14.99