The Franklin T10 Mobile Hotspot is a perfect device for homes and small businesses that offers unlimited 4G LTE wifi connectivity “on the go” for up to 10 devices at a time. Whether you work from home or need to connect while travelling, this is an ideal low-cost internet solution.
Note: This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Am I Eligible?
This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Features of Franklin T10 Mobile Hotspot
- Unlimited 4G LTE connectivity
- No-hassle setup that makes connecting a breeze
- Connect up to 10 devices at a time
- Lightweight and fits in the palm of your hand
- 8 hours of battery life (if not plugged in)
- USB-C port
Purchase Requirements
In order to purchase this mobile hotspot and receive low-cost internet service from Human-I-T, customers must create an account and upload documentation to prove their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or have an annual household income within 200% of the Federal poverty level.
Set up your account and submit your documentation today.
Already a low-income verified Member with us?
With the ACP no longer accepting applications, Human-I-T will now offer high-speed internet plans for just $15 per month to keep this essential service affordable. Sign up today for our low-cost internet service.
Frequently Asked Questions
To buy a hotspot and receive low-cost internet service through Human-I-T, users must provide documentation proving their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or a yearly household income of 200% of the Federal poverty level. For more information on what qualifies as acceptable documentation, please click here.
What warranty comes with my purchase?
All devices come with a 1-Year Hardware Warranty. If your device fails within a year of purchase due to a hardware defect, you will receive a replacement of the same model or one with similar or better performance.
Is tech support included with my purchase?
Yes! One year of tech support is included with every computer purchase. You can request tech support by:
- Texting us at 562-372-6925
- Filling out a tech support request form on our website
What is your return policy?
We offer a 60-day return policy. You have 60 days from the date your order is placed to return the device for a complete refund. The device must be working and in good condition to receive a full refund.
What if my device is damaged when I want to return it?
If the device is damaged, Human-I-T reserves the right to offer you a partial refund based on the condition of the device.
How do I initiate a return or exchange?
To initiate a return or exchange, please:
- Contact our customer service department by emailing support@human-i-t.org with "RETURN" in your subject line
- We'll provide instructions and a prepaid return label
- If possible, return the device in its original packaging (especially for Franklin T10 hotspots)
How will I receive my refund?
Refunds will be credited back to your original payment method for the original purchase price. Please note that it may take up to two billing cycles for the credit to appear on your monthly statement.
What should I do before returning a device?
Before returning your device:
- Remove all personal accounts from the device
- For Apple devices, remove your iCloud account (Settings > Reset > Erase all contents and settings)
- If you've already shipped the device, you can remove your iCloud account from icloud.com > sign in > Remove Device
Note: Failing to remove personal accounts may result in delays in processing your return.
29 Reviews
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Great Service
Love the service thus far. Thumbs up!!
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Five star product work really good and no problems
Product works really good no problems
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franklin t10
thank you. works great and the price is amazing.
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Eeeehhhhh needs work
The Hotspot is constantly dropping and i have to be like no more than 10 feet from the device to get a signal. The range is really bad we have to huddle around the device if we want to stay connected
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Internet
Very fast and reliable service. Started working as soon I took it out of the box. Very happy with this internet service.
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Great product
Great job
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Amazing product and price
I love my hotspot. Only thing I would change is that you can’t change the password for the device itself.
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Just got it today, so far, so good
Easy to setup and seems to work pretty good
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Great product
I am VERY satisfied with this product and it does what the kids and I need...fast, reliable internet service!
