The Franklin T10 Mobile Hotspot is a perfect device for homes and small businesses that offers unlimited 4G LTE wifi connectivity “on the go” for up to 10 devices at a time. Whether you work from home or need to connect while travelling, this is an ideal low-cost internet solution.
Note: This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Am I Eligible?
This device is only available for purchase to Human-I-T account members who have approved eligibility documentation. Please contact one of our team members at 888-391-7249 or support@human-i-t.org for help or more information.
Features of Franklin T10 Mobile Hotspot
- Unlimited 4G LTE connectivity
- No-hassle setup that makes connecting a breeze
- Connect up to 10 devices at a time
- Lightweight and fits in the palm of your hand
- 8 hours of battery life (if not plugged in)
- USB-C port
Purchase Requirements
In order to purchase this mobile hotspot and receive low-cost internet service from Human-I-T, customers must create an account and upload documentation to prove their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or have an annual household income within 200% of the Federal poverty level.
Set up your account and submit your documentation today.
Already a low-income verified Member with us?
With the ACP no longer accepting applications, Human-I-T will now offer high-speed internet plans for just $15 per month to keep this essential service affordable. Sign up today for our low-cost internet service.
Frequently Asked Questions
To buy a hotspot and receive low-cost internet service through Human-I-T, users must provide documentation proving their participation in an approved government assistance program such as SNAP, SSI, or Section 8 Housing, or a yearly household income of 200% of the Federal poverty level. For more information on what qualifies as acceptable documentation, please click here.
What warranty comes with my purchase?
All devices come with a 1-Year Hardware Warranty. If your device fails within a year of purchase due to a hardware defect, you will receive a replacement of the same model or one with similar or better performance.
Is tech support included with my purchase?
Yes! One year of tech support is included with every computer purchase. You can request tech support by:
- Texting us at 562-372-6925
- Filling out a tech support request form on our website
What is your return policy?
We offer a 60-day return policy. You have 60 days from the date your order is placed to return the device for a complete refund. The device must be working and in good condition to receive a full refund.
What if my device is damaged when I want to return it?
If the device is damaged, Human-I-T reserves the right to offer you a partial refund based on the condition of the device.
How do I initiate a return or exchange?
To initiate a return or exchange, please:
- Contact our customer service department by emailing support@human-i-t.org with "RETURN" in your subject line
- We'll provide instructions and a prepaid return label
- If possible, return the device in its original packaging (especially for Franklin T10 hotspots)
How will I receive my refund?
Refunds will be credited back to your original payment method for the original purchase price. Please note that it may take up to two billing cycles for the credit to appear on your monthly statement.
What should I do before returning a device?
Before returning your device:
- Remove all personal accounts from the device
- For Apple devices, remove your iCloud account (Settings > Reset > Erase all contents and settings)
- If you've already shipped the device, you can remove your iCloud account from icloud.com > sign in > Remove Device
Note: Failing to remove personal accounts may result in delays in processing your return.
42 Reviews
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Hot spot
Love the service I have. I also I love the help I got setting it up
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Speed
Slower than I thought it would be. I have a hard time using my phone and running my streaming device s at the same time. I am however thankful for the lower cost of the Internet, therefore I am happy with it.
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Totally worth it
It's great service for the mobey
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Great work,
Great service, professional costumer service. Got my order on time.
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Limited but has an audience
This hotspot would be adequate for someone who is just getting their first computer. Or someone who travels and is only powering one device at a time.
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Hotspot
It's work so far I'll let y'all know if I have problems with it
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No
Muy bien
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T10 hotspot
It works well I have had a couple of issues with streaming but nothing major
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Service and Price
I have great service,and I'm speaking for myself. Good connection,and the price of the unit fits my budget.
